Current:Home > reviewsT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -AssetTrainer
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-17 19:48:12
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (5)
Related
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Hi Hi!
- Biography of 18th century poet Phillis Wheatley is winner of George Washington Prize
- Rapper Fatman Scoop died of heart disease, medical examiner says
- Rep. Ocasio-Cortez says New York City mayor should resign
- A South Texas lawmaker’s 15
- Aaron Hernandez ‘American Sports Story’ series wants to show a different view of the disgraced NFLer
- 'Nobody Wants This': Adam Brody, Kristen Bell on love, why perfect match 'can't be found'
- Another Outer Banks home collapses into North Carolina ocean, the 3rd to fall since Friday
- The FTC says 'gamified' online job scams by WhatsApp and text on the rise. What to know.
- Aging and ailing, ‘Message Tree’ at Woodstock concert site is reluctantly cut down
Ranking
- Mets have visions of grandeur, and a dynasty, with Juan Soto as major catalyst
- Philadelphia police exhume 8 bodies from a potter’s field in the hope DNA testing can help ID them
- How to get rid of motion sickness, according to the experts
- One killed after bus hijacked at gunpoint in Los Angeles, police chase
- Google unveils a quantum chip. Could it help unlock the universe's deepest secrets?
- Court upholds finding that Montana clinic submitted false asbestos claims
- Former Houston officer convicted of murder in deaths of couple during drug raid
- Senate confirms commander of US Army forces in the Pacific after Tuberville drops objections
Recommendation
Behind on your annual reading goal? Books under 200 pages to read before 2024 ends
Tarek El Moussa Shares Update on Ex Christina Hall Amid Divorce
Colorado man’s malicious prosecution lawsuit over charges in his wife’s death was dismissed
Judge approves $600 million settlement for residents near fiery Ohio derailment
Can Bill Belichick turn North Carolina into a winner? At 72, he's chasing one last high
Southwest plans to cut flights in Atlanta while adding them elsewhere. Its unions are unhappy
Jenn Sterger comments on Brett Favre's diagnosis: 'Karma never forgets an address'
Ex-officer says he went along with ‘cover-up’ of fatal beating hoping Tyre Nichols would survive